OnBase by Hyland Software solutions can be hosted on-premise or in a dedicated private cloud hosting environment managed by Hyland Software.
Comprehensive security and disaster recovery protocols
The team at Hyland manages the data centres around the globe to provide a redundant, reliable, up-to-date infrastructure in a secure environment. More than 60 dedicated Cloud Services professionals manage:
Disaster recovery
Recovery point objective
Restoration time objective
Service level agreement commitments
Ongoing penetration and vulnerability testing
Hyland Global Cloud Services is regularly audited and certified to retain security credentials and provide service to customers with highly sensitive data
SOC 2 and 3 audited
Cloud Security Alliance Registered
Global Cloud Services wing at corporate headquarters requires additional security clearance for access
Hyland’s Global Cloud Services team works exclusively to support the Hyland Cloud. Never outsourced, this seasoned team of cloud professionals is available 24/7/365, providing oversight on governance, risk, compliance, security, network and infrastructure, operations, database services, data services and support.
As a comprehensive ECM platform OnBase offers extensive options for document and records management including advanced Retention Policy management.
OnBase Document Retention manages the retention and disposition of stored documents according to predefined business rules per class of document. The destruction process is initiated by the passage of time, allowing for automatic destruction and/or removal from OnBase. As a result, you avoid fines and reduce legal risks associated with expired content. Document Retention is often the initial, critical component of a completely automated records management solution.
OnBase Records Management (RM) controls the retention of all associated business records securely organised within the OnBase Folders interface. The retention cycle of a folder is triggered by an event (or the passage of time), which ties records management strategies into organizational business processes. The module provides cutoff periods, retention plans and multiple destruction options. OnBase Records Management also offers exception handling as well as an administrative management interface.
Highly granular licensing means you only ever pay for users and functionality you actually need. And you can easily add licensing as and when use of the system grows or you wish to add new capabilities and features.
Should you require Workflow and Approval capabilities OnBase will let you easily automate business processes – picking from a rich set of pre-defined Workflow features.
OnBase Workflow is an automation engine and electronic routing system that enables you to process work faster and more efficiently. A rich set of point-and-click configurable rules and actions allows business processes to be quickly automated with no need for custom programming. Workflow enables you to significantly decrease document processing time, increase staff productivity and improve input, storage, and retrieval accuracy through a simple and flexible user interface.
A low-code platform like OnBase allows you to configure a variety of business applications – including dynamic case management and process automation – that fill in the gaps between your line-of-business systems.
Minimize the need for costly custom coding, inefficient shared spreadsheets and disconnected point solutions. Replace antiquated departmental databases with applications that seamlessly connect data, processes and related documents.